At this point Im fuming and start recording him. He also tells me that Im not allowed to keep MY customer copy of my receipt because that is their property. I pay my tab and he keeps going on and on about how i had not been over charged. This is all over 2 bottles of beer which they get at wholesale for. He then tells me fine dont pay your tab but dont come back. At this point he knew he was wrong but didnt want to admit it. He comes back 5 minutes later to tell me the owner is in Mexico and he didnt want to disturb him. He then said he would have the onwer look at the cameras and i told him ok I'll wait. up at me saying i had been there for a while and i absolutely had that many drinks.
I mentioned it and the manager (Nick) blew. Last night i saw i had been overcharged on my bill. Mind you I've been going there for 2 years and never had an issue. Just wanted to share my experience at Hotshots in Concord last night. All in all, during the day its a sure thing, however at night any other bar would be better. recommend hiring some more mature workers, and not just females that look attractive. last thing customers want to hear after a wonderful night with friends is how "tired of this place" you are & having you take that out on customers is just ridiculous. Be careful of this one at night, clearly run by amateurs.
#HOT SHOTS MENU HOW TO#
Plenty of other bars around that know how to do a proper bar weekend service. The aggressive male closers definitely deserve a little bit of a slap, saying they will take drinks out of customers hands before closing time was almost laughable and would've resulted in them getting hurt, but not very worth all of that and just wont be coming back. Very clear that closing staff only care about getting out early, understandable but as someone whose worked in the restaurant and bar field for quite a while it is very unprofessional. One of the closing staff guys even said they would take drinks away from most customers although it was about 1:50 am ish. They make you feel unwelcome as you try to finish your drink before 2am. unfriendly, rude female bartenders and overly aggressive male closers. Once 1:30am comes around even on a saturday (time of writing this) most of the staff become very. Had a great time both times I was there until it came closer to the 2am closing time.
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